Recent Posts

We've got you covered!

3/1/2021 (Permalink)

SERVPRO workers Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

Whether a small home gets hit by a flood or a commercial building needs mold remediation, we can handle it! Do you know who to call in moments of water damage, fire damage, sewage, and biohazard spills? SERVPRO of Minnetonka of course! Not only do we have a large crew of trained professionals, but we've got advanced state of the art equipment to match!

Time is money.

Natural disasters, fires, and floods an be one of the worst things to happen to your property. If you own a commercial property, it affects your employee's productivity and if your home is damaged, security feels lost. With our stellar technicians and equipment, we work as hard as possible for as long as necessary to get your business back in shape. 

A Five-Star Experience every time!

We're one of the top water and fire restoration companies in the entire U.S. We have our testimonials for proof - we pride ourselves in being open, honest, transparent, and informative to make difficult processes much simpler for you. If you aren't satisfied with our work neither are we! We want to make it right every time and ensure that you receive the same care and compassion that everyone else has.

We are IICRC Certified.

The Institute of Inspection Cleaning and Restoration is the most trusted independent name in the restoration industry. To receive IICRC certification, a technician must take special classes and exams that follow the requirements from the ICRC. 

SERVPRO of Minnetonka will make your disasters "Like it never even happened." Give us a ring today at 952-473-4837 with any inquiry.  

IREM Food Drive

3/1/2021 (Permalink)

Janet and Tierney IREM Food Drive Commercial Account Manager Janet Phillips and Marketing Specialist Tierney Winter at the IREM Food Drive.

More than 200,000 children in Minnesota live with food insecurity. Without reliable access to food – such as free and reduced meal programs at school – the risk of hunger is very real. Every Meal works to fight hunger in our community by filling the gaps to food access that children face during weekends, summers, and extended breaks. 

Our goal is to make the communities in which we live better places than they were before our company arrived. Although most often we are the ones repairing businesses and residence, more importantly, we support the growth of our local communities.

Outside of volunteering for Feed My Starving Children and utilizing our partnership with the Red Cross, we interact with various associations around Minnesota. 

The IREM Minnesota Chapter Food Drive was a success! Janet and Tierney even spoke with a couple who donated $5,000. How crazy! Thank you to all of those who came and donated at the event.

Did you miss out on the drive? You're still welcome to donate online through this link

Foundation Water Damage: Know the Warning Signs

2/22/2021 (Permalink)

foundation cracks We’re dedicated to responding immediately when you contact us. A fast response lessens the damage, limits further damage, and reduces cost.

You can't build a strong home on a weak foundation.

Foundation water damage weakens the structure of your home, causes cracks, bowed walls, and can be as extreme as causing your home to collapse.

Here's how to identify and address the early signs of foundation water damage:


Cracks may appear on both the interior and exterior of a home and are a tell-tale sign of foundation water problems. On the exterior, a few hairline cracks aren't normally a concern. It is important to be aware of horizontal cracks and stair-step cracks in block walls or corners. This may indicate serious structural damage and you should consult a water damage professional like SERVPRO of Minnetonka. 

Standing water in a basement or crawlspace.

Water in a basement could be an indication of a plumbing issue, however it could also mean that there is water seeping in through cracks in the foundation or gutter runoff. Either way, they're both causing issues and should be addressed immediately. Seeping water is a perfect host for mold growth and can weaken wooden support structures.

Windows and doors are jamming.

Excess water absorption in a building can cause frames to warp, which means that there is probably a waterproofing problem. Excess outside moisture can also cause your entire foundation to shift, leading to much bigger issues that will need to be addresses.

Mold Patches or Rotting Wood

As we've stated before, mold needs two things to grow: a source of moisture and organic material. If you can't spot the mold with your eyes, you'll without a doubt be able to smell the distinct mildew scent. Mold remediation should be enacted as quickly as possible once you discover mold. Mold could result from a crack or opening in the foundation that's allowing water to seep in.

Flooded soil.

If your gutters or other drainage systems are not doing their job properly, it can cause water to redirect back to your foundation instead of away from your house. If you see pools of water around your home, the wet soil will increase the likelihood that water will penetrate the foundation of your home.

It is important to keep track of your preventative maintenance on your home. Most importantly, if you suspect you have foundation water damage the best thing you can do is call SERVPRO of Minnetonka at 952-473-4837.

Cracking Water Damage Myths

2/15/2021 (Permalink)

SERVPRO logo destination tag We're dedicated to responding immediately when you contact us.

Water damage can catch you off guard and can be frightening. It must be taken care of as quickly as humanly possible to avoid secondhand damages and lead to further issues. Although this may not be as exciting as a Mythbusters episode, here are six myths that have been uncovered about water damage.

Uncovering the Truth

My insurance won't cover it. Many times people believe that if their home suffers a small flood, the money used to clean up and repair the damages will come straight from their pockets. This is untrue! Although it's very important to be on top of your homeowner's insurance, in most cases it will cover the damages. Each situation is unique but we will work with your insurance company to get you the best plan for your buck!

The water will dry itself. The water that you can see with your own eyes will surely dry, but if there is a flood in your home, water will seep into your walls and underneath your flooring. If you do not take care of the hidden materials that are wet, moisture can lead to the formation of mold. Mold remediation is more complicated and can lead to higher expenses. SERVPRO of Minnetonka has state-of-the-art industrial strength equipment. Let us handle the drying for you. 

It won't stink. Water damaged areas will begin to smell if they are not properly and completely dried out and treated with an antimicrobial. Not only does mold smell bad, but it can cause health effects. Our expert technicians follow a standard procedure to clean, disinfect, and sanitize a wide variety of materials. 

It can wait. Really, it's not a big deal. WRONG. The window between water damage and the growth of mold is extremely short. The second that water hits any surface of your home there is a risk for extensive damage. Even the smallest of water damage situations can lead to serious complications.

My wood floors are ruined. SERVPRO of Minnetonka has a wide variety of equipment to handle water and our injectiDRY system includes a mat floor drying system. It is designed specifically to handle damages on precious flooring to dry them out safely and efficiently. Not only do you avoid having to pay for new flooring, but the drying process is expedited. 

If I can't see the water, it isn't there. If you have a hot water heater leak the water can hide within your sheetrock or in your ceiling. Sewer leaks can be even more dangerous. Sewage holds many hazardous chemicals and can cause you and your family to get sick. SERVPRO of Minnetonka is equipped to handle sewage and biohazard situations.

The commercial and residential water damage mitigation skills, equipment, and experience we offer are also available to homeowners. Whether you live near Lake Minnetonka, in the urban areas of Minneapolis and St. Paul, or in surrounding communities, we can help! Call 952-473-4837 today!

SERVPRO Disaster Recovery Team

2/8/2021 (Permalink)

SERVPRO's Be ready logo With the ability to mobilize local command centers, along with the resources of more than 1,700 Franchises nationwide, no disaster is too big.

SERVPRO of Minnetonka's Disaster Recovery Team is dedicated to helping customers who have experienced tornado, hurricane, blizzard, or flood damage. Much like our local production teams, the Disaster Recovery Team is available 24 hours a day, 365 days a year. Always prepared for the unpredictable, this team is ready to travel wherever necessary to help those in need.

According to the SERVPRO corporate website, "The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster." We are proud to participate on this team!

When a large loss occurs, regardless of the type of disaster, we will send a commercial Production Manager (or a few) with a production crew with trucks full of appropriate equipment. These Production Managers ensure that there is seamless communication and timely mitigation during the chaos of the loss.

To be invited to participate on a Disaster Recovery Team, a franchise must be in compliance of all corporate Storm Team requirements and then accept the invitation when a storm event requires our services. 

At SERVPRO of Minnetonka we pride our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor. We are proud to be a part of this prestigious team and help any community during the most devastating of times.

Flood Damage Restoration

2/1/2021 (Permalink)

flood ahead sign Floods and storms don’t wait for normal business hours, and neither do we

Unfortunately, water damage is one of the most serious issues that a property owner can face. Even the smallest amounts of water damage can lead to serious repercussions including but not limited to out-of-control mold growth and structural compromise. If you need to deal with a flood damage situation in your home or business, it is crucial to call the experts at SERVPRO of Minnetonka to mitigate flood damage.

5 Steps of Flood Damage Restoration

  1. Assessing the extent of the water in the home or business. Through the use of our advanced technology, our technicians will be able to determine if there is water in the structure that has seeped in to the point past what the naked eye is capable of seeing. If the water stems from a pipe break or supply line break, the flow will be stopped.
  2. Remove the water. The faster the water is removed from the picture, the better. Moisture can lead to mold growth and can compromise the strength of the material it exposes itself to. 
  3. Begin the drying process! Our industrial-strength drying equipment is placed in a pre-planned manner so that the area is dried in the most efficient way possible. Fans are used to circulate the air and dehumidifiers are used to remove the water from the air.
  4. Ensure the property is dried. Depending on the severity of the water damage, drying can take anywhere from 2-5+ days. Once our experts believe that the area is dry, they will check again using our various tools.
  5. The cleanup team moves in for the kill. Any items that were removed from the property will be thoroughly cleaned. We will use environmentally friendly and safe chemicals that are capable of cleaning a wide variety of items from photos to books to furniture. In addition to cleaning items, our technicians will sanitize the area. This product will eliminate any nascent mildew or mold growths that commonly occur after water logging. 

Our goal is to restore, not to replace. Once the cleanup process is complete, the property will be restore to its pre-disaster condition. Most often this process will take less than 24 hours as hour technicians are capable of arriving to any storm damage situation within an hour from your phone call. 

For more information on storm damage restoration, please call 952-473-4837 anytime. 

Don't Get Fired Up, Get on the Phone with SERVPRO!

2/1/2021 (Permalink)

flames We will clean belongings, furniture, keepsakes, clothes and anything else in your house that makes it your home.

How does SERVPRO of Minnetonka determine what to do with smoke damaged items?

Fire damage is an intriguing issue because temperature, whether the fire is smoldering or blazing, affects necessary cleanup measures differently.  Similarly to water damage, smoke odor and particles can easily penetrate any crack and crevice on your property. If these particles are not handled in a proper manner, the smoke odor has the potential to stick around for months after a fire. Proper cleaning, immediate odor neutralizing efforts, proper ventilation, and consistent debris removal efforts are critical to saving as many of your belongings as possible. Timing is the most crucial component of successful smoke remediation. 

Are you running out of time?

The IICRC, a global leader in all types of remediation, identifies these time windows:

  1. Within minutes: Porous materials and synthetics must be immediately addressed to prevent permanent discoloration.
  2. Within hours to days: wooden furniture, flooring, painted walls, and clothing can become permanently stained. Metal surfaces will begin to rust, pit, and corrode which often requires refinishing or replacement.
  3. Within weeks: Prolonged soot exposure will embed itself in the fibers and surfaces resulting in a longer, more pricey restoration with a higher likelihood of replacement.

With our restore versus replace mentality, SERVPRO of Minnetonka does everything within our capabilities to bring your items back to preloss conditions. 

Give us a call today at 952-473-4837 so we can help make your home disaster seem "Like it never even happened." 

Trusting SERVPRO as Your Damage Restoration Expert

1/25/2021 (Permalink)

house with fire damage We’re dedicated to responding immediately when you need help. A fast response helps lessen the damage, limits secondary damage, and reduces cost.

The aftermath of a fire is a cleaning and deodorizing challenge like none other. Fortunately, most homeowners are never forced to arise to the test, but if you and your family find yourselves facing the smoke, soot, odor, and debris, our professional help is available.

Full Service Fire Damage Mitigation and Cleanup  - Why SERVPRO's Number should be on your phone

Fire results in incredibly toxic and corrosive soot and is extremely challenging to remove soiling and the highly pungent odors. We have invested in comprehensive training in the restoration industry for our technicians.

From Containment to Preservation of Air Quality

One strategy we use to attack the many ways that fire damage can effect your home is to contain the area. It is essential that we prevent the drifting and wafting of smoke and soot. If they are not contained, every inch of surface area in your home can and will attract soot and smells. By using six millimeter polyethylene barriers and sealing the perimeter of the area that has been damaged by a fire, we can keep various residues in check as well as any odor that has presented from the situation. Our HEPA filters force contaminants through and vent their air to the outdoors, ensure that your air quality returns to normal levels.

Our Industrial Cleaners vs. Various Soils

Household fires often result in three basic types of soot: dry and ashy, thick and wet, and protein-based. Our expert technicians are trained in each specific method of removal for the various types of soot. If not taken care of properly, the efforts to clean soot can instead cause smearing or staining. Our goal at SERVPRO of Minnetonka is to restore instead of replace.

Innovative Technology against Fire Damage Odors

Cleaning the surfaces does not always result in the elimination of smoky odors. Thankfully, SERVPRO has come up with alternative solutions to remove the stinky smell. By using thermal fogging, ozone machines, or hydroxyl generators for odor removal, SERVPRO can find and remove the tiny particles of soot that hide in crevices and even in HVAC systems. 

Need we say more about our expertise? Call SERVPRO of Minnetonka today: 952-473-4837  We respond quickly and deliver fast and successful results!

Water Damage and Your Business Property

1/21/2021 (Permalink)

SERVPRO water damage flyer SERVPRO of Minnetonka has the training, experience, and equipment to handle large commercial flooding or water damage emergencies.

There are numerous ways water can cause problems at your place of business in Minnetonka, including damaged pipes, flooding, and severe weather. Fortunately, if any of these were to occur, you can call your local restoration service at 952-473-4837. Here are several common water damage problems that SERVPRO of Minnetonka has the ability to solve.

Common Water Damage Problems


Storms can be scary, especially if you're unprepared for severe weather. High winds can remove shingles from the roof or blow drifting debris into your commercial property. If you have clogged gutters or drainage areas, storm rains can cause them to overflow which can cause a number of problems if unattended.

Broken Pipe

Often times building maintenance can be swept under the rug. A business can suffer serious water damage due to damaged pipes or pipes that burst. Leaking pipes can leave puddles of water in areas area bathrooms, employee break rooms, service sinks, and emergency eyewash stations. As soon as you recognize that there is a leak, it is important to have the problem fixed as quickly as possible. 

If left unattended, leaking pipes can lead to consequential secondary damages. For example, if mold spores are exposed to moisture, mold will begin to grow. Thankfully our SERVPRO technicians are certified in commercial antimicrobial remediation


Similarly to storms, there are a number of ways that flooding can occur. Flooding can come about from broken pipes, faulty sprinkler systems, sewer back ups, and drainage overflows. It is important to recognize that because the path of water flow is difficult to trace in a flood, flood water is classified as black water. Black water, once cleaned up, requires certain sanitation steps to be followed. Luckily, SERVPRO of Minnetonka is capable of commercial water damage restoration and biohazard cleanup.

After a harsh storm has rolled through, a pipe burst, or flooding have caused water damage to your commercial property it is important to contact our professionals for help. We're capable of making your property look "Like it never even happened." Call 952-473-4837 with your inquiries today!

Seeking a Professional When Flood Damage Occurs in Your Home

1/18/2021 (Permalink)

flooding around Minntonka Whether you need emergency flood restoration or just need your upholstery cleaned, SERVPRO has over 1,700 Franchises ready to respond.

Addressing the consequences of flooding in your Minnetonka home is a job for a professional crew.

A Professional Flood Restoration Team Helps Dry, Clean, and Disinfect Your Home in and around Minnetonka

Recovering from a flood goes further than extracting water and wiping surfaces clean. Experienced water restoration technicians can explain the importance of drying, disinfecting, an deodorizing your home following a flood. Whether your entire home has fallen victim to the debris brought on by the flood or if it is contained in one area, rely on our experts for assistance. 

In and around Minnetonka, flood damage assistance is available through our SERVPRO crew. We have team members prepared to respond to any disaster around the clock who will provide high-quality remediation services to address your needs. From start to finish, we are Faster to Any Size Disaster.

Our main focus is to mitigate your loss and optimize the resources to bring your home back to mint condition. As we inspect your home to assess the damage, we will create a plan to use our industrial-grade equipment in the most efficient manner.

Not only do we have IICRC trained technicians, but we have the most up-to-date technology paired with them. By using an array of water-extracting, deodorizing, and disinfecting techniques, we can complete your home's restoration as time-efficiently as possible. 

Flooding can be inevitable, but how you react to it can make all the difference. Give us a call at 952-473-4837 and let us help you. We'll make it "Like it never even happened."