Recent Posts

Content Cleaning: What is it and how do we do it?

9/7/2021 (Permalink)

fire damage toy before and after being cleaned Here is an example of a kid's favorite toy that was damaged by fire but then cleaned by our crew!

As one of the top SERVPRO franchises in Minnesota, SERVPRO of Minnetonka is there to help you when everything has been turned upside down by fire damage. When your property has been ravaged by flames, many important belongings and documents can be severely damaged by flames, soot, and smoke odors. With our expansive cleaning capabilities, we are able to salvage many of your items and restore them to make it look "Like it never even happened." By doing this, we can save you money by restoring your contents instead of having to replace them.

Packing Out the Contents

The first thing to do after you experience fire damage is to assess the entire property for damage. By assessing the damage, we will be able to figure out what our next steps are regarding cleaning your personal belongings. Our certified technicians will determine whether or not the items are salvageable, they will take photos of all of the contents, they will take inventory of items that are restorable, and then we will safely and carefully pack up all of the items to be moved. Once boxed up, the items will be labeled by name and stored in our 18,000 square foot warehouse in climate-controlled vault storage.

The Cleaning

Once the contents have been safely moved to our warehouse, they are brought into our cleaning room where our certified technicians will dictate the best method of cleaning. They will determine the best path of cleaning based on several factors:

  • Are they hard or soft contents?
  • Do they need to be hand washed or machine washed?
  • What sort of chemical can be used that won't damage the material?

Hard contents, such as dishes, vases, and other sturdy objects will be cleaned in machines like  ultrasonic equipment and deodorizers for smoke odor. For objects that cannot handle the harshness of an automated machine, we will hand-clean the item with environmentally-friendly degreaser or odor counteractants.

Moving Back Home

After our technicians mitigate the fire damage and our reconstruction division repairs your property back to normal, our team will pack up your contents and send them to your home. With your fire damaged contents repair back to normal, you can enjoy living life the way it was prior to your properties' fire.

If you find yourself in need of water or fire damage mitigation, content cleaning, or reconstruction services, give us a ring today at 952-473-4837. We service Minnetonka, Groveland, Minnetonka Mills, and the greater Twin Cities Area (Minneapolis and St. Paul).

Tips for Preventing Water Damage in your Home

8/23/2021 (Permalink)

daily departure photo of rooms with fans after water damage has occurred, Here is daily departure photo of rooms with fans after water damage has occurred,

Water damage is one of the most common structural damage problems home and business owners have to deal with. Unlike other types of damage, which tend to be sudden and easy to notice, water damage usually happens slowly over time and is not noticeable until it's too late. However, some types of water damage, such as those from hurricanes and thunderstorms, can occur very quickly with disastrous results.

If you want to make sure that you never have to call for a water damage restoration company near you, it's best to prepare your property for water damage before disaster strikes.

The easiest way to avoid having to call an excellent water damage restoration company such as ours is to try to avoid water damage altogether. Although this can be a tall order, especially within storm season, that gives you all the more reason to be prepared.

4 Essential Water Damage Prevention Practices:

Fix and renovate your plumbing.

Most people associate water damage with thunderstorms and hurricanes, when in reality, the real problem is bad plumbing. Whether it's a new but poorly constructed building or an older building that has had no plumbing renovation in decades - a water pipe burst in a house can wreak havoc either way. Updating your plumbing can be as simple as starting with the hoses and faucets and then you can move on to the seals and pipes.

Take care of your building's exterior structure.

Storms and other disastrous weather conditions are a primary task for water restoration companies. To avoid having to deal with the consequences of a weather disaster, it is crucial to renovate your building's exterior by:

  • Caulking and sealing windows
  • Installing impact windows
  • Replace missing or damage shingles on your roof
  • Clean downspouts and install gutter guards
  • Repair outside walls if they are not fully sealed

Prevent water seepage by resealing your basement.

Basement water damage restoration is extremely common for our business. It is an extremely common area or water seepage to occur. Routinely check for cracks in the building's foundation and floor slabs - make it an effort to reseal them. Be sure to install backwater valves to your sewage system to help avoid sewer backup.

Keep your eyes peeled for mold growth.

Mold is not only caused by water damage, but it also causes further water damage by eroding your building's foundation. Check for mold growth in your basement, crawlspace, and roof to make sure that your structure is in superior condition.

If you are unsure whether or not you have water damage or mold damage, we are a water damage restoration resource for you. Give us a call at 952-473-4837 with any of your needs.

What to do when you wonder: What's the best water damage restoration company near me?

7/23/2021 (Permalink)

testimonial from becca Here is a testimonial from one of our clients.

If you've ever question what water damage restoration company is the best near you, look no further! We at SERVPRO of Minnetonka are experts in the industry! We take pride in constantly updating our cleanup and restoration services, ensuring that all of our technicians are properly trained and educated, and every job that we take we put our reputation on the line to show our Minnetonka and Groveland community why they should use us in their time of crisis.

Here's what to do when you're thinking: What's the best water damage restoration company near me?

Call us at 952-473-4837!

Why?

SERVPRO of Minnetonka is the name you can trust for all of your residential and commercial water damage restoration needs due to our dedication and commitment to excellence and training. Every member of our team has undergone extensive SERVPRO training, continuing education courses, and many have achieve certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC).

One team, one dream.

The "One Team" mentality has been at the epicenter of the SERVPRO brand since he beginning of time...

"“And that’s where SERVPRO comes in... a TEAM of specialists highly trained in cleanup and care... quietly taking to the streets, every hour of every day. Proving that wherever there’s a house full of water or an office filled with smoke there’s also a van full of clean. Piloted by men and women devoted to turning back the tide of uncertainty... developing a plan. Laying out expectations. Moving quickly. Executing flawlessly. And all the while remembering that no disaster is small, especially when it’s yours.”

From start to finish, SERVPRO of Minnetonka is here to help.

We are committed to providing high quality work and thorough communication with the utmost integrity. This commitment is what sets us apart and allows us to make our slogan "Like it never even happened," a reality for you and your property after damage occurs. 

When you ask yourself, "What is the best water damage restoration company near me?" Look no further! We're here for you 24 hours a day, seven days a week, 365 days a year! 

Fire Damage Restoration Process

7/22/2021 (Permalink)

The fire damage restoration process includes the removal of soot residues from various surfaces and materials. Depending on the severity of the fire, the soot that remains can be drastically different from one fire to the next.

Fires that give off smoke produce smoke-filled residues and soot. When smoke is released into the air when various materials are decomposing, the soot is in the form of suspended particles, gases, and aerosols.

The fire damage restoration process is dependent on what types of residue is on the material. Different cleaning and restoration methods will be used for each residue.

  1. Cleaning Dry Smoke Residue
  2. Cleaning Wet Smoke Residue
  3. Protein Residue
  4. Fuel Oil Soot Residue

During a fire, soot and smoke particles love to settle on and adhere to any surface they can get their hands on. Our fire damage restoration process is top-notch and means we have the capability to remove and clean these residues. Put confidence in your local professionals that provide you with the best fire restoration services available!

How To Tell If Water Damage Is Old

7/19/2021 (Permalink)

As water damage restoration experts, we understand the issues that water damage presents, especially when it isn't in your sight. When discovered, water spots are clues that indicate a leaky pipe or condensation that is generating the problem.

Even though it impossible to know exactly how long your water damage issues have lingered, there are steps you can take to tell if your water damage is old or new.

Steps to Determining if your Water Damage is Old

  1. Review the history of the house. As soon as water spots are discovered, take note of when you found them. IT's important to recognize and understand what is new and what is old because smaller leaks can take months to appear.
  2. Touch the water spot. Water damage drywall or a water damage ceiling spot will be mushy and squishy since the material will have soaked up a fair amount of water. A newer spot will be wet, but the drywall and ceiling will remain strong.
  3. Examine the materials. It's important to know what materials your walls and ceilings are composed of because thick paint or tiles can trap water. If this is the circumstance, even a small spot where there is water damage can indicate that it has been around for awhile. 

Are you still unsure how to tell if water damage is old or new? Give us a call today!

As your local water damage repair company, we can fix drywall water damage! For all of your water damage restoration needs, get in touch with us. When there's a lea that you cannot detect, it is crucial to contact an expert like us! Call 952-473-4837 now!

Full Service Restoration - We do it all!

7/2/2021 (Permalink)

before and after photo of a living room and stairwell Here is an example of our Reconstruction work. We started with the mitigation of the water damage and moved onto reconstruction to fix this home up!

One thing about SERVPRO of Minnetonka that sets us apart from other local restoration companies is the fact that we have an in-house reconstruction team! Our team is highly skilled and able to do everything from a simple painting to performing an entire remodel.

What does this mean for you?

Keeping the cost at a minimum for our clients, our overall price won't have any additional subcontractor fees or bills attached to it! We are a local franchise that stands by the idea that we are committed to providing quality work and communication with the utmost integrity. 

This commitment is what distinguishes us from others and allows us to make our slogan "Like it never even happened" a reality for you and your property after damage occurs.

Take a peek at our services:

  • Flooring: Carpet/Tile
  • Painting
  • Siding/Roofing
  • Drywall/Ceiling
  • Plumbing
  • Electrical
  • HVAC/Air Ducts
  • Kitchen/Cabinets
  • Carpentry/Framing
  • Structural Repairs
  • Windows/Doors
  • Exterior Finishing

For any of your reconstruction needs, questions, or concerns, contact Jeff at 952-270-0603.

First Golf Event in Over a Year!

6/15/2021 (Permalink)

Aimee, Tierney, and Scott at the IREM tournament Aimee, Tierney, and Scott at the IREM tournament.

Last week Scott (Owner), Aimee (Director of Client Services), and Tierney (Marketing Specialist) hosted a booth at the IREM Minnesota Chapter Golf Tournament!

What a day it was! With a heat advisory for 4 straight days and not a single cloud in the sky, Aimee, Scott, and Tierney took on a long day in the heat.

Our infamous "What the Duck?!" game was a hit. The goal of the game was to avoid the only duck without a number, which we called the Ugly Duckling. If you successfully grabbed a 1, 2, or 3, you were entered into a raffle for lunch for your office, a $100 Visa gift card, or both!

Community involvement is one of our passions and it has been way too long since we were able to go out and about with familiar faces. Despite the last year, everyone was in high spirits to converse and get back into the swing of things.

Being involved with an association like IREM reminds us of the importance of making a difference in the careers of those who manage and are being managed. Through professional development events and collaboration with various business, IREM sets the stage for opening doors, forging connections, and showing the way forward.

Tackling Fire Odors

6/7/2021 (Permalink)

fire in a home Our smoke and fire damage team is one of the best in the state!

Anyone that ever shares space with a smoker knows how hard it is to get the smell out of your clothes, hair, and skin. Imagine flames in your home and that smoke is making its way through the ventilation system, going from room to room and settling upon your bed sheets, upholstery, curtains, and even your wallpaper. Regardless of the extent of fire damage to your home, it almost seems like the smoke, and its residual smell is an even bigger problem than sweeping ashes and cleaning soot.

In Minnetonka, your smoke and fire damage is ideal for our SERVPRO team to tackle. Our team of experts trains specifically to address all consequences of a home fire, regardless of its size. Once we arrive at your home, we invite you to trust our knowledge and expertise as we attack all aspects of fire damage, including ridding your home of the unpleasant smell of smoke.

The term deodorizing is the all-inclusive name we use for agents capable of neutralizing or eliminating odor molecules. In practice, there are quite a few options to expel smells from your home. Our SERVPRO team considers each option and its benefits before applying it to your home. In some cases, we may bring special equipment such as an ozone generator, ventilators, or pressure sprayers to help us in deodorizing your home. In other instances, such as the use of deodorizing pellets, the application is straightforward and does not require extra equipment or space. When we exhaust our resources, and the smell remains, we may opt to use a sealant in your home, which permanently traps odor molecules, so your senses do not pick up on them.

SERVPRO of Minnetonka is available to you around the clock. Our hotline is available 24/7 to meet your needs. Call us at 952-473-4837 as soon as it is safe to enter your home and let us address the smoke and soot remains as quickly as possible. Our careful and knowledgeable approach helps us leave your home, "Like it never even happened."

Mitigating Fire Chances at Your Property

5/31/2021 (Permalink)

commercial building fire If your home is damaged by a house fire, we are here to help.

We can all realistically say we hope to never experience a house fire, but hoping one does not happen and doing what you can to prevent it are two different things. Fires can spread from a single flame in under a minute, but doing what you can to ensure one never starts can go a long way.

Thankfully, fire safety is something everyone can implement around the house through some planning and some prevention. Though you can never get rid of your chances of experiencing a house fire, you can significantly reduce them to keep your household safer.

How Can I Lessen the Chances of Experiencing a House Fire?

Check your smoke detectors. Having smoke detectors installed throughout your home is so important, as they will alert you if there is a fire in the home. Make sure yours are operational by checking them on a monthly basis, and replace them according to your manufacturer’s instructions to prevent any defects from occurring.

Create a fire escape plan. It is important for the safety of everyone in the household that you have a comprehensive fire escape plan that is regularly practiced. It should only take two minutes to exit the home, and every room should have two ways to get out so no one will be trapped in the house depending on where the fire starts.

Limit your fire risks. Whenever you practice good habits around the house, you are reducing the chances a fire can start. Simple things are extremely effective in house fire prevention—never leaving the room while cooking food, not leaving open flames unattended and never running wires under rugs or behind furniture are great tips to reduce your house fire chances.

Keep a fire extinguisher handy. While you should only use a fire extinguisher if it is completely safe to do so, it is good to have one handy in case the need arises. Any time you cook, grill or use an open flame, ensure you have an operational fire extinguisher nearby and are informed on how to use it.

If your home is damaged by a house fire, we are here to help. Our expert fire restoration technicians are here 247 to spring into action as soon as you call. Contact us at any hour to report your damage and receive a quick response.

Mold Remediation: Mold versus Mildew

5/29/2021 (Permalink)

mold that has grown along the baseboard in a minnetonka home An example of growth after water damage seeped behind baseboards.

When a home suffers a water damage event, a mold infestation can quickly arise and spread throughout a home in 48-72 hours. Because mold can produce allergens and irritants, you will want a professional that has training and experience to properly resolve the mold infestation. That's where we come in!

How can you tell the difference between mold and mildew?

Primarily mildew is a plant disease but it can thrive on any organic matter, not just living tissue. It can appear on clothing, leather, paper, walls, ceilings, floor and even on your shower wall. It usually grows in a flat pattern in a white, gray or yellowish color. It will turn brown or black over time.

Mold is usually fuzzy and appears in irregular shaped spots. It also can appear in many different colors – blue, green, yellow, brown, gray, black, or white. Mold grows on organic matter everywhere but is only visible once the colonies grow.

How can you test the affected area to see if it is mildew or mold?

If you are unsure of what the substance is within the affected area, you can easily have it tested. The best course of action is to ask for professional assistance (like us!), but you can also fairly easily identify whether it is mildew or mold with a little bit of household bleach.

1. Apply a few drops of bleach to the affected area.

2. Wait 5 minutes and inspect the spot.

3. If the affected area becomes lighter, you are more than likely dealing with mildew. If the spot remains dark, it is most likely mold.

Who do you call when you think you've got mold?

SERVPRO of Minnetonka, that's who!

If you suspect that your Minnetonka home or business has a mold problem, we can inspect, assess and remediate your property. Call 952-473-4837 with any questions or concerns.