Fire Damage Restoration Process
Once the fire is out, homeowners and business owners typically have a long list of questions and concerns. At SERVPRO of Minnetonka, we know it is a lot and can very quickly become overwhelming. We are here to help! We can answer questions, talk to your insurance company or assist in securing the property. We've helped homeowners gather belongings in a fire damaged home, gotten them hotels that will accept pets or even made calls to relatives in the middle of the night to help a family get the help they need.
We are also a full service fire mitigation company so we can handle not only the clean up but the repairs as well. We are a national vendor for most insurance companies and will serve as the main point of contact for the homeowner throughout the clean-up and repair process.
Have Questions About Fire, Smoke, or Soot Damage? Call Today – (952) 473-4837
Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.
Step 1: Emergency Contact
The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources.
Step 2: Inspection and Fire Damage Assessment
We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.
Step 3: Immediate Board-Up and Roof-Tarp Service
Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs.
Step 4: Water Removal and Drying (if water damage is present)
The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process.
Step 5: Removal of Smoke and Soot from All Surfaces
We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.
Step 6: Cleaning and Sanitizing
We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.
Step 7: Restoration
Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.