Highly Trained Restoration Specialists

At SERVPRO of Minnetonka, we believe in the concept of "Continuous Improvement."  This means that our entire company is always working on ways to learn new techniques and how to do their job better. 

In total, our team holds over 45 certifications from the IICRC including several who hold the "Applied Structural Drying" technician designation.

In addition to industry certifications, our teams regularly participate in the SERVPRO network of continuing education classes.  Our location is also equipped with a state of the art training room where, once a week, production staff reviews safety programs, equipment operation and maintenance and general drying and clean up strategies. 

We are constantly investing in training for our team because we believe that is the only way we can continue to offer the very best fire, smoke, soot and water damage clean up in the area. 

IICRC Training and Certification

IICRC

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation

e-Learnings

All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of Minnetonka offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)