The Water Damage Restoration Process

Professionally Trained Technicians

When you're home or business suffers water damage, whether it be a flooded basement, sewer back up or sink overflow our trained technicians can provide the necessary equipment and expertise to properly dry out and repair it.  All of our technicians are trained and certified by the IICRC in water mitigation and clean up.  Additionally we are licensed general contractor with the State of Minnesota (License # CR747704).

24/7 Response - Always Talk to a Live Person

We don't have answering machines or voicemail on our phones.  That's because when your home or commercial property suffers water damage you need to speak to someone, not leave a message.  Our phones have coverage 24/7, everyday of the year whether it be middle of the night, weekends or holidays we are here for you!

Water or Flood Damage?
Call Today – (952) 473-4837

Every water damage event is a little different and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Step 1 - Emergency Contact

The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.