Step 1: 24 Hour Emergency Contact 

When you need water damage restoration, whether it be from a flooded basement, sewer backup or storm damage, you need help right away.  That is why we don't use answering machines or voicemail at our offices.  There is always a live person on the other end of the line waiting to help you 24/7, every day of the year.  It doesn't matter if it is two in the afternoon on the weekend or two in the morning we are always available and ready to help!

Our staff is trained to answer your questions and get you the help you need right away.  Even if you are not sure if you need water damage clean up services, please give us a call!  We can be a resource and help clear up any confusion and hopefully ease your mind.

We Answer the Phone Ready to Help
Call Today - (952) 473-4837

Water damage can be chaotic and traumatic. When you call us, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Minnetonka has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Move Forward to Step 2: Inspection and Damage Assessment